Crocheri™ is operated by CROCHERI LLP. We sell handmade crochet goods made in India. The Site can be viewed from anywhere; we sell and deliver only in India.
Are products handmade?
Yes. Pieces are handcrafted. Colour, size, and texture can vary from photos. That variation is not a defect.
Can I request a custom piece?
Use our Contact page. Custom work is not sold in checkout and is not returnable unless defective.
How do I place an order?
Browse without an account. To pay you must sign in with mobile OTP. Guest checkout is not available. Complete payment within 30 minutes.
What payment options are accepted?
Prepaid methods via Razorpay and PayU (UPI, cards, net banking, and wallets those gateways support). We do not offer cash on delivery. We do not store card numbers.
How long will delivery take?
Check your pin on the product page. The date in your account after dispatch is an estimate, not a promise. We process on Monday to Sunday (cutoff 17:00 IST). See Shipping Information.
What is the return and exchange policy?
Return requests must be initiated within 7 days of delivery. Some items are non-returnable. Handmade variation is not a defect. Request from the purchasing account. Details: Returns & Exchange.
How do I care for crochet items?
Hand wash in cool water with mild detergent. Do not wring. Dry flat away from direct sun. Follow any care note on the product page.